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    RA Panels Customer Support

    Before You Submit a Support Ticket

    First and foremost, rest assured that we are a result-oriented bunch and we will help resolve any panel-related issues you may have. We also never leave any customer inquiries unanswered.

    ๐Ÿ”ดย  Download the RA UXP Panelsย Quick Start Guide (new panels)

    ๐Ÿ”ดย  Download the Legacy RA Panels Quick Start Guide (old panels)

    since

    2013

    We replaced the old User Manual PDF with detailed FREE video courses for the MUA and Beauty Retouch Panels to help you learn to get the best out of your RA Panel scripts.

    Having trouble logging in or downloading your panels? Find all answers here.

    Follow these simple installation instructions for your panel and its additional features.

    Find the common download and installation questions and troubleshooting steps.

    SUBMIT YOUR TICKET

    Please Fill Out Each Line To Help Us Help You Faster

      *Your Name (required)

      *Your Email (*required)

      *Your Username on our website (RA Lab) (N/A if unknown)

       

       

      1. Which panel you need help with?

      Beauty Retouch UXPBeauty Retouch (old)MUA Retouch UXPMUA Retouch (old)Pixel Juggler UXP

       

      โœ๏ธ     Are you already a user of our panels?

      YesNoWould Like to Become One

       

       

        2. Your Operating System and Adobe Photoshop Version?

      ๐Ÿ“Œ     Operating System (Mac or Win)
      Mac OSWindows

       

      ๐Ÿ“Œ (How to check: Apple Silicon)
      YesNo

       

      ๐Ÿ“Œ     Adobe Photoshop Version(Find these at Photoshop > Help > System Info)

       

      3. Please describe the error in as much detail as possible:

      Every computer configuration is different, and in order for us to help you quickly, we need as much detail as possible about the issue. Please tell us what happened, and what error notification you are seeing. Screenshots will be very helpful! Please use your Creative Cloud storage, Google Drive or Dropbox to include the link to your screenshot in the body of your message. No WeTransfer, or other downloadable links, please.

       

      Important! Immediately after you submit your Ticket, you will receive an automatic email containing your support ticket number. If you don’t see it in your Inbox, please check your Spam folder. It is important that you locate this automated email because our reply will not reach your Inbox if, for example, you accidentally misspelled your email address.

      Thank you for reaching out!

      Our Support Team will be in touch with you shortly.