Before Contacting Support
Rest assured we will help!
Before Contacting Support
Rest assured we will help!
There are no panel installation issues we haven’t solved, and we never leave a customer inquiry unanswered. However, we don’t want for you to have to wait for a response—let’s see if these resources can assist you faster:
There are no panel installation issues we haven’t solved, and we never leave a customer inquiry unanswered. However, we don’t want for you to have to wait for a response—let’s see if these resources can assist you faster:
Installation & FAQ
Have you been able to successfully install and activate your panel following the installation guide and troubleshooting FAQ?
Multiple Support Tickets
Please only submit one (1) ticket, providing us with your account email address. Describe the problem in as much detail as possible and add screenshots (if applicable) via services like Dropbox or Google Drive.
Video Tutorials & Free Courses
Have you reviewed your panels’ video tutorials and our free Photoshop Basics course and Beauty Retouch Panel Training?
Support Hours
Please note that we handle support inquiries following our Support Policy. Monday to Friday, 9am – 5pm (Los Angeles, CA), maximum response time is 24 hours.
🔴 Download the RA UXP Panels Quick Start Guide (new panels)
🔴 Download the Legacy RA Panels Quick Start Guide (old panels)
Send Your Question Here
Please Fill Out Each Line To Help Us Help You Faster :
IMPORTANT! Immediately after you submit your Ticket, you will receive an automatic email containing your support ticket number. If you don’t see it in your Inbox, please check your Spam folder. It is important that you find this automated email because our response will not reach your Inbox if, for example, you accidentally misspelled your email address.