Before Requesting a Refund

We are genuinely sorry to hear that our panel didn’t meet your expectations! Please help us understand what went wrong:

Submit Your Request Here

Please Fill Out Each Line To Help Us Help You Faster:

    *Your Name (required)

    *Your Email (*required)

     

    1. Which panel would you like to return?

    Beauty Retouch UXP (new)MUA Retouch UXP (new)

     

    Have you been able to install and activate the panel successfully?

    YesNoNeed Help*

    * We can help: Allow our team to help you with installation and activation: Submit a Support Ticket

     

     

      2. Have you learned to correctly use the panel?

    With our detailed Video Tutorials?
    YesNoI did not know about them*

    * We can help: Our FREE video tutorials will help you retouch faster with the Beauty Retouch panel here, and with the MUA Retouch Panel here

     

    With our FREE Video Courses?
    YesNoI did not know about them*

    * We can help: Take our FREE Photoshop Basics for Beauty Retouching course or the Beauty Retouch Panel training.

     

     

    3. What is the reason for your refund request?

    *Please, describe the Issue (*required): What didn’t work as expected? Please tell us why the panel didn’t meet your needs and how could we have made your experience better.

     

     

     

    IMPORTANT! After submitting your ticket, you’ll receive an automatic email with your support ticket number. If it’s not in your Inbox, please check your Spam folder. It is important that you locate this email because if your address was entered incorrectly or misspelled, our reply will not reach you.

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