Adobe Support Community: Roll back Photoshop 23.4 to 23.3.2 “The Photoshop team has found a critical issue with the 23.4 desktop release and recommends rolling back to the previous release.”

There is an avalanche of new bug reports from Photoshop users from around the globe on the Adobe Support forum, which our developers are monitoring. In the meantime, please stay on 23.3.2 (there are no changes relevant to retouching in the latest versions) while the new errors and bugs are being sorted out.

If you have already updated to 23.4 or 23.4.1, you will need to roll back to 23.3.2 otherwise you will be getting all sorts of errors, including the “The command “Move” is not currently available” when pressing any buttons on the new UXP panels.

Keep an eye out for our updates and announcements on RA Panels IG and in the RA Facebook group.

The post Adobe: Roll back Photoshop 23.4 to 23.3.2 (UPDATED) appeared first on The Retouching Academy Lab.

As always, we’d like to remind you to not rush to update to the newest version of Photoshop, if you are using the RA Panels, or any third-party Photoshop extensions for that matter. We know that you are very excited to try out the new features, but please take a moment and read this first!

We have received a couple of reports about issues migrating our panels from Photoshop CC2021 to CC2022, and it is normal – a very small number of users experience this. That typically happens when you do not check Import Previous Settings and Preferences before updating Photoshop:

However, if you use our panels on a daily basis, we would encourage you to NOT update your Adobe Photoshop as soon as the new update is rolled out. As an alternative, when you do update your Photoshop CC2021 to CC2022, be sure to check Import Previous Settings and Preferences and uncheck Remove Old Versions (as in the screenshot above). You can remove Photoshop CC2021 after you confirm that everything works as it should in the new version.

If you have already updated Photoshop to the latest version and the panels do not show up in Window > Extensions (legacy), please remove Photoshop CC2022 and reinstall Photoshop CC2021, then update CC2021 with the settings pictured in the screenshot above.

If with the correct update you still can’t find the panels in the new version, please submit a Support Ticket and our support team will be happy to help sort it out!

All images © Adobe® Creative Cloud®

The post Adobe Photoshop version 23.0 Update appeared first on The Retouching Academy Lab.

We have updated the RA Panels to support Photoshop CC2021 and made the new installation files available in your Member Account.

Please follow these instructions to update your RA Panels:

New Users

If you have just purchased our panels, you can download them from your Member Account and install them following the relevant installation instructions.

Existing Users – Not Yet Updated to CC2021

If you already had our panels installed in an earlier version of Photoshop, you can now go ahead and update your Photoshop to CC2021. The panels should seamlessly transfer over if you keep the Import Previous Settings and Preferences option checked when updating Photoshop in the Creative Cloud dashboard.

Please keep the Remove Old Versions option unchecked. Just in case the panels do not successfully transfer, you will still be able to use them in the earlier version of Photoshop while getting them to work in CC2021, and remove the old version after the panels are in CC2021.

Existing Users – Already Updated to CC2021

If you have updated your copy of Photoshop to CC2021, but the panels did not transfer over, please follow these steps:

Step 1: Remove the traces of the older panels on your computer by following these Uninstall instructions;

Step 2: Re-download the panel installation files from your Member Account;

Step 3: Install the panels following the relevant installation instructions.

And you’re good to go!

If you have carefully followed the provided instructions, but something still didn’t work, please submit a support ticket and we will help sort it all out! ?

The post RA Panels Updated for Photoshop CC2021 appeared first on The Retouching Academy Lab.

Today Adobe released a new version of Photoshop. We know that you are very excited to try out all of the new features, but please take a moment and read this first!

We have received a few reports about issues migrating our panels from Photoshop CC2020 to CC2021.

Usually, a very small number of users experience this, but if you use our panels on a daily basis, we would encourage you to NOT update your Adobe Photoshop as soon as the new update is rolled out, or at least not remove the current Photoshop version, so you can continue using our panels without interruptions. Updating any software takes time and we don’t want you to wait for the panels’ updates without the ability to use them in the meantime.

When you do update your Photoshop CC2020 to CC2021, be sure to check Import Previous Settings and Preferences and uncheck Remove Old Versions (see screenshot below). You can remove Photoshop CC2020 after you confirm that everything works as it should in Photoshop CC2021.

Our developers are currently working on updating our panels’ installation software. The updated installation files will appear in your Member Account on the Retouching Academy Lab website as soon as new versions become available. It may take a few days, depending on the complexity of the update.

Once the updated panels are available, you can update your Photoshop using the settings in the screenshot above and, in case the panels don’t automatically migrate into Photoshop CC2021, you can download the new panels from your Member Account and re-install them into your new version of Photoshop.

If you have already updated Photoshop to CC2021 and the panels do not show up in Window > Extensions, please reinstall Photoshop CC2020 and continue using our panels until the updated versions of the panels become available:

All images © Adobe® Creative Cloud®

The post Attention! Adobe Photoshop version 22.0 Update appeared first on The Retouching Academy Lab.